Last Updated: July 16, 2026
These Terms of Service ("Terms") constitute an agreement between Intelia Technologies Inc., a corporation duly incorporated under the Business Corporations Act (Quebec), having its head office at 839 Rue Papineau, Joliette, Quebec J6E 2L6, Canada ("Intelia," "we," "us," or "our") and you ("User" or "you") regarding your use of Intelia Sentinel, our web application for highly pathogenic avian influenza (HPAI) biosecurity early warning, together with its related tools and services (collectively, the "Services").
By using our Services, clicking "I Accept," or otherwise indicating your consent, you agree to be bound by these Terms. If you do not agree to any part of these Terms, please discontinue use of our Services immediately.
If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and references to "you" include your organization.
Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable right to access and use Intelia Sentinel. The Services let you register farms (by name and address or geographic location), compute a regional avian-influenza risk score for each registered farm from official public animal-health surveillance data published by recognised authorities, view an interactive map of confirmed cases together with seasonal and migration context, and receive email early-warning alerts when regional pressure rises near a registered farm. The Services are a decision-support tool.
As our platform continues to evolve, we reserve the right to add, modify, suspend, or discontinue features of our Services. If such changes materially affect your rights, we will notify you through platform notifications, website announcements, or email with reasonable advance notice.
We make commercially reasonable efforts to maintain Service availability but do not guarantee uninterrupted or error-free service. Service features may vary by region or subscription plan. Scheduled maintenance windows will be communicated in advance when possible. The Services depend on the availability, timeliness, and completeness of official public animal-health surveillance data published by third-party authorities, over which we have no control.
Accounts may be created by you directly or by your organization's administrator. You must ensure that all information provided is accurate and complete, and you must keep this information updated. In particular, you are responsible for the accuracy of the farm addresses and coordinates you enter, as the risk scores and early-warning alerts depend on them.
You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must immediately notify us of any suspected compromise.
If you are using the Services on behalf of an organization, your organization's administrator controls account provisioning, role assignments, and data access levels. Your access to the Services may be modified or terminated by your organization's administrator at any time.
Organization administrators may deactivate user accounts without deletion, preserving historical data associated with the user's registered farms while preventing further access.
You are responsible for all data you input into our Services ("Input"), including farm names, addresses, coordinates, and alert configurations. You must ensure that your Input is accurate to the best of your knowledge and complies with these Terms and applicable laws.
You may not use our Services to:
Each party will comply with all applicable laws regarding the provision of the Services (for Intelia) and the use of the Services (for the User), including any relevant data privacy laws, agricultural regulations, and animal-health legislation.
You may only use the Services in compliance with these Terms, including any Usage Policy and any Service-Specific Terms, each of which is incorporated by reference into these Terms. You must cooperate with reasonable requests for information from Intelia to support compliance with our policies, including to verify your identity and use of the Services.
You and/or your organization retain ownership of the data you input into the Services, including your registered farm names, addresses, coordinates, and alert preferences.
Risk scores, confirmed-case map views, seasonal and migration context, and early-warning alerts provided by our Services are provided as decision-support information. You acknowledge that:
We retain all rights to our Services, including our platform, risk-scoring models and algorithms, software, user interface designs, documentation, and the identity, selection, and configuration of the underlying data sources. These Terms do not grant you any ownership rights in our intellectual property.
If you provide us with feedback, suggestions, or ideas about our Services, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and incorporate such feedback into our Services without obligation to you.
Your use of our Services is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
We process your data in accordance with applicable Canadian privacy laws, including Quebec's Act respecting the protection of personal information in the private sector (Law 25), as well as other relevant data protection laws, such as the GDPR and CCPA, where applicable.
All data collected, used, shared, or stored as part of this agreement must comply with applicable data protection laws. You agree to ensure that any personal data of third parties that you input into the platform is collected with proper consent or legal authorization.
By creating an account and using our Services, you consent to receive:
Your Rights Regarding Marketing Communications
You have the right to opt out of marketing communications at any time by clicking the "Unsubscribe" link in any marketing email or by contacting us at [email protected]. We will process your opt-out request within 10 business days as required by applicable law (including CASL and the CAN-SPAM Act). Opting out of marketing communications will not affect essential service notifications, including early-warning alert emails.
Our marketing communications comply with Canada's Anti-Spam Legislation (CASL), the General Data Protection Regulation (GDPR) Articles 6 and 21, the CAN-SPAM Act (United States), and other applicable data protection and privacy laws.
In accordance with the General Data Protection Regulation (GDPR) and applicable Canadian privacy laws (including Quebec's Law 25), you have the following rights regarding your personal information:
To exercise these rights, contact us at [email protected]. We will respond to your request within the time required by applicable law (GDPR Article 12).
For organizations that require a formal data processing agreement (particularly those subject to the GDPR), a Data Processing Addendum (DPA) that supplements these Terms is available on request. To request a signed DPA, contact [email protected].
Each organization's data is logically isolated within our platform. No data is shared or accessible between organizations unless explicitly configured. Our architecture ensures that users can only access data within their own organization, subject to role-based access controls.
"Confidential Information" means all non-public information disclosed by either party ("Disclosing Party") to the other party ("Receiving Party"), whether orally, in writing, electronically, or through access to the Services, that is designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information includes, without limitation:
The Receiving Party shall:
Confidential Information does not include information that:
The Receiving Party may disclose Confidential Information to the extent required by applicable law, regulation, or court order, provided that it gives the Disclosing Party reasonable prior written notice (where legally permitted) and cooperates with any efforts to obtain confidential treatment.
The confidentiality obligations under this section shall survive the termination or expiration of these Terms for a period of three (3) years, or indefinitely for trade secrets as long as such information retains its trade secret status under applicable law.
The Services, including all platform features, user interfaces, maps, risk scores, alerts, and any information derived from or displayed by the Services, are provided exclusively for your organization's internal business operations. You shall not, directly or indirectly:
All data exported from the Services shall be used solely for your organization's internal business purposes, regulatory compliance, or as otherwise expressly permitted by Intelia in writing. You shall not sell, resell, license, distribute, or otherwise commercially exploit any exported data or reports.
For the purposes of this section, a "competitor of Intelia" means any individual, company, or organization that develops, markets, distributes, or operates a software platform or service for animal-disease risk assessment, biosecurity early warning, livestock health monitoring, or agricultural surveillance that is substantially similar to or competes with the Services.
Nothing in this section shall restrict your right to:
You acknowledge that any breach of this section may cause irreparable harm to Intelia for which monetary damages would be an inadequate remedy. In addition to any other remedies available at law or in equity, Intelia shall be entitled to seek injunctive or other equitable relief to prevent or restrain any breach or threatened breach of this section, without the requirement of posting a bond or proving actual damages. A material breach of this section shall constitute grounds for immediate termination of these Terms in accordance with Section 10.2.
Our Services are provided "as is" and "as available." We do not guarantee uninterrupted or error-free service.
IMPORTANT: The risk scores and early-warning alerts provided by Intelia Sentinel are decision-support tools only. They are NOT a substitute for professional veterinary advice, official surveillance, or the guidance of your competent animal-health authority. A risk score is NOT a diagnosis, NOT a prediction, and NOT a guarantee of safety. A score of zero means "no signal within range," NOT proven absence of disease or proven safety. Risk scores are computed from official public animal-health surveillance data that may be incomplete, delayed, or revised, and depend on the accuracy of the address and coordinates you provide. Always follow official guidance and report any suspicion of disease to your competent animal-health authority. Intelia is not responsible for any losses or damages resulting from reliance on the risk scores, maps, or early-warning alerts.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS OR THAT RISK SCORES, MAPS, OR ALERTS WILL BE ACCURATE, COMPLETE, TIMELY, OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ANY DAMAGES ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICES SHALL NOT EXCEED THE AMOUNT YOUR ORGANIZATION PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, LIVESTOCK, OR PRODUCTION YIELDS.
Neither party shall be liable for any failure or delay in performing its obligations under these Terms caused by circumstances beyond its reasonable control, including but not limited to natural disasters, epidemics or pandemics (including avian influenza outbreaks), government actions, interruptions or changes in official public surveillance data, labor disputes, power failures, internet outages, or disruptions in third-party services.
You agree to indemnify and hold us harmless from any claims, damages, losses, and expenses (including reasonable attorney fees) arising from:
These Terms remain in effect as long as you or your organization uses our Services.
Either party may terminate these Terms in accordance with the applicable subscription or service agreement. We reserve the right to suspend or terminate your access immediately if you violate these Terms.
Upon termination, your right to use the Services ceases immediately, and early-warning alert emails for your registered farms will stop. Provisions regarding intellectual property, confidentiality, restrictions on use and sharing, disclaimers, limitations of liability, indemnification, and governing law shall survive the termination of this agreement.
When your account is deleted or upon termination of these Terms, in accordance with GDPR Article 17 (Right to Erasure), your personal data (name, email address, and profile information) is permanently and irreversibly removed by replacing all identifiers with anonymized values, and your authentication credentials are permanently deleted. Your account is deactivated and cannot be recovered. Account deletion can be initiated by contacting [email protected].
Important: Export Your Data Before Deletion. You can request a complete copy of your data by contacting [email protected] before deletion. Once your account is deleted, your personal data cannot be recovered or re-identified.
This Agreement shall be governed, interpreted, construed, and enforced by the laws in force in the Province of Quebec and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Except for the right of either party to apply to a court of competent jurisdiction for a Temporary Restraining Order, Preliminary Injunction, or other equitable relief to preserve the status quo or prevent irreparable harm pending the selection and confirmation of the arbitrator, any disputes, controversies, or claims arising out of or relating to this Agreement or a breach thereof shall be submitted to and finally resolved by arbitration in Montreal, Canada under the rules of the Canadian Commercial Arbitration Centre ("CCAC") then in effect. There shall be a single arbitrator, who shall be chosen by mutual agreement of the Parties or in accordance with the CCAC rules. The arbitrator's findings shall be final and binding on the Parties and may be entered in any court of competent jurisdiction for enforcement. Legal fees may be awarded to the prevailing party in the arbitration.
Note for individual users in Quebec: Nothing in this arbitration clause limits or waives any rights available to you under the Quebec Consumer Protection Act or other mandatory consumer protection legislation. Where such legislation applies, you retain the right to bring proceedings before the competent courts of your jurisdiction.
Each party knowingly, voluntarily, and intentionally waives its right to a trial by jury in any litigation arising out of or relating to this Agreement and the transactions it contemplates. This waiver applies to any litigation, whether sounding in contract, tort, or otherwise.
The Parties hereby declare that they intend the provisions of this Agreement to apply fairly and without detriment to the interests of any of them, and agree to use their best endeavors to give effect to this Agreement in the spirit in which it was decided. If an ambiguity, question of intent, or interpretation arises, this Agreement shall be construed as if drafted jointly by the Parties, and no presumption or burden of proof shall arise favoring or disfavoring any party based on the authorship of any provision of this Agreement.
These Terms, together with our Privacy Policy and any other policies referenced herein (including any subscription agreement between Intelia and your organization), constitute the entire agreement between you and us and supersede all prior discussions, representations, understandings, agreements, or otherwise, whether oral, in writing, or otherwise, between the Parties concerning such subject matter.
We reserve the right to update these Terms from time to time. Material changes will be communicated with reasonable notice (minimum 30 days). This Agreement cannot be modified by any oral agreement or representation, except in writing, executed by both Parties. Continued use of our Services after the notice period indicates acceptance of the updated Terms. If you do not agree with the updated Terms, you must discontinue use of the Services before the changes take effect.
If any term or provision of this Agreement is found to be invalid, illegal, or unenforceable by any rule, law, or public policy, all other conditions and provisions of this Agreement shall remain in full force and effect, so long as the economic or legal substance of the transactions contemplated hereby is not materially adversely affected.
You may not assign these Terms without our written consent. We may assign these Terms without restriction, and this Agreement shall inure to the benefit of and be binding upon the heirs, executors, administrators, permitted successors, and permitted assigns of the Parties.
Each party is an independent contractor. Nothing in this Agreement shall be construed to create a relationship of partners, joint venturers, fiduciaries, agencies, or other similar relationships between the Parties.
No failure or delay in exercising any right or remedy, and no act, omission, or course of dealing between the Parties operates as a waiver or estoppel of any right, remedy, or condition. A waiver made in writing on one occasion is effective only in that instance and only for the purpose stated.
Each party shall be responsible for its own costs, including the fees of attorneys, accountants, or consultants, incurred in carrying out the activities contemplated by this Agreement.
If you have questions about these Terms or need to contact us regarding our Services, please reach out to us at:
Intelia Technologies Inc.
839 Rue Papineau
Joliette, QC J6E 2L6
Canada
These Terms of Service are effective as of July 16, 2026, and supersede all prior agreements and understandings, whether written or oral, between the parties.